Rental Process

How long does delivery take and can I get expedited delivery ?

• We do same day deliveries including white glove service or the delivery can be setup according to your convenience at your chosen location even if it is at a hospital or a hotel.
• We also pick up from your designated location.

Return policy.

Upon delivery, instructions will be given to you with a demonstration for operation. We will make sure you are able to use the mobility equipment when delivery is completed.
If for some reason you feel this is not for you then please contact us immediately so that we can coordinate a more appropriate solution.

We will ensure that the product is perfect in every aspect but if you see a fault then please get in touch immediately.

• If you call us after three days, you will be responsible for transportation cost for the replacement Knee Scooter ($35).
• If you want to cancel the order after having received the Knee Scooter then you will be responsible for the transportation cost to and from your location ($65).